If he is an iphone user it may be he was sending text via data when not in wifi zones. MMS texts need your data enabled to send/receive, and if you run out of data you can still use this feature when data is enabled. SMS texts do not need a data plan to send/receive. I feel like there must be a better way than for him to go into each individual message/contact to change this, but we haven't been able to find anything else in settings, or know why this would be happening (seems to be changing to/from this setting by itself). Is this normal? He said he's had to do this before, even when he still had data. Ultimately, we figured out that he needed to go into the individual contact settings for the people he couldn't send to and turn the toggle on for "Only Send SMS and MMS Messages". For mms messages, similar settings: Settings for receiving mms. Lets take Internet settings as an example lets open the first message. Tip: You can change the text font larger. He was still able to send/receive messages with WIFI, but not regular texts. All messages with Internet access settings from your cellular operators are stored here. You can edit general message settings, and settings for text messages, MMS messages and operator messages separately. Twilio Conversations for two-way messaging. Learn more about the differences between SMS and MMS messages. In that case, disabling iMessage will convert your messages to SMS. He ran out of data today and all of a sudden he couldn't send or receive texts (even though his plan is an "Unlimited Text and Picture Messaging". Congratulations, you’ve just enabled MMS messaging for your iPhone If you don’t see this option, it’s possible your carrier doesn’t support MMS messaging on your iPhone.
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